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RETURNS AND REFUNDS:

Our customers are protected with our exclusive life time guarantee against manufacturers' defects on most of our items unless stated otherwise.

Please see our listings for details on our offers for more information.

All returns/exchanges must be made within 7 days of receipt of the merchandise.

Products with Manufacturer Warranties which exceed 7 days may be returned directly to the manufacturer according to their instructions.

Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.

Customers are responsible for return shipping cost and refunds are charged a 15% restocking fee.

Customers have to notify us of problems before mailing merchandise to obtain an RMA number and shipping information.

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SHIPPING AND HANDLING FEES ARE FLAT RATE:

Standard Shipping via UPS, Fed Ex or USPS Priority Air mail $8.50

Overnight Shipping (One pound or less) $35.00

Second Day Air (One pound or less) $25.00

Overseas Shipping via UPS, Fed Ex or USPS Express (One pound or less) $31.00

PO Boxes, APO and FPO via USPS Registered or Delivery Confirmation $13.50

Canada via USPS (One pound or less) $15.00

Express Canada (one pound or less) $35.00

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PAYMENT METHOD:

We accept all major credit cards with an easy online secure Google Checkout system.

We also accept money orders and Cashier Checks.

Sorry we do not accept personal checks at this time.
Last Updated: 30 May 2009 12:56:11 PDT home  |  about  |  terms  |  contact
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